The majority of public service organizations and administrations have significantly transformed themselves in order to adapt to evolutions in their environment and to maintain their ability to fulfill their missions for their nations’ citizens in an economically effective manner. These transformations, however, are complex because it is necessary to take into consideration the full range of components in the public service mechanism: organization, process, management, tools and information systems, human resources, values and culture.

The Public Services and Administrations practice helps national and local public service managers carry out the necessary transformations and to achieve results.

Our Service Offering is based on the following areas:

		The analysis of the existing situation and identification of the capacity to change;
		The construction of a shared vision of the change and transformations to be realized;
		The creation of a transformation program and the system for control of the change;
		The mobilization of the stakeholders and participants;
		The accompaniment and the formation of the managers in charge of the transformation process.